Shipping policy
Order processing
Orders are processed within 1–2 business days after payment is confirmed. You'll receive a shipping confirmation email with tracking information once your order has shipped.
Shipping destinations
At this time, we only ship within the United States.
Shipping rates and delivery times
We offer the following shipping options at checkout:
- Standard Shipping: $8.00 flat rate (free on orders over $70), estimated 5–8 business days
- Express Shipping: $15.00, estimated 2–4 business days
Delivery times are estimates and start from the date of shipping, not the date of order. Actual delivery times may vary depending on your location.
Order tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package's progress.
Damaged or lost shipments
If your order arrives damaged or is lost in transit, please contact us at admin@betacen.com so we can help resolve the issue.
Questions
If you have any questions about our shipping policy, please contact us at admin@betacen.com.
BetaZen Deluxe
5831 Forward Ave
Unit #927
Pittsburgh, PA 15217
814-225-8064